“Great Intell’s products and professional services deliver clear business and technical value to the IT team at Key Cooperative.
Their deep understanding of the Kaseya platform and excellent service and support enables us to maximize the ROI of our IT Management investments. Our senior management in both finance and IT receives critical insights vi Great Intell’s products and services.”
Our techs investigate and remediate tickets and alerts, while away from their computer. The ability to schedule agent procedures, update tickets, track time and view historical data has created a secure and fast interface to increase productivity and customer satisfaction!
An amazingly powerful application let alone a mobile application. If I receive a trouble ticket while in line for coffee, I can update the ticket, notify the customer and reboot their computer all before my mocha is ready. giMobile does the majority of what a remote administrator needs to do from the field.
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