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giStella – Increase service quality
while reducing service costs

giStella is a knowledge management and collaboration solution from Greater Intell. It is purpose-designed for IT managed services companies. The solution is integrated with some major IT managed platforms and more are being added to the list on a regular basis.

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giStella provides engineers and service desk staff with instant online access to each customer’s full site documentation and knowledge base.

giStella can be extended with organization specific documentation such as SOP's (standard operating procedures) as well. giStella includes sophisticated tools and many other features designed to increase service quality while reducing service costs.

giStella is proven in day to day use and has many premier Managed Service Provider (MSP) customers including CodeBlue, New Zealand’s leading IT services company.

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